Thesis 3: Resources are used responsibly
VASTUULLISET VALINNAT OSOITTAVAT SITOUTUMISTA KESTÄVÄÄN KEHITYKSEEN.
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98.7% DELIVERY SECURITY
We are a trusted partner for our customers. Dimex has achieved Platinum status in Asiakastieto Oy's "Suomen Vahvimmat" report, which maps a company's financial figures, background information and payment behavior, since 2007. The report assesses companies' ability to create strength in the economy now and in the future.
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98.7% DELIVERY RELIABILITY0.10% COMPLAINTS
Although we are proud of our low complaint rate, we know we can do even better. We have set ourselves a goal of achieving a 0.09% complaint rate and we monitor our progress on a monthly basis.
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1% SHARE OF OUR OWN OPERATIONS
The use of green electricity and heat has reduced our own carbon footprint to almost nothing, but that alone is not enough. We are committed to the Carbon Neutral Textile and Fashion 2035 program , which also requires us to support and train our global production chain partners so that they can contribute to promoting their own sustainable development programs. (Source) STM Emissions calculator for member companies
ON KIVA AJATELLA, ETTÄ DIMEXILÄISYYDEN KAUTTA MINÄKIN VOIN AUTTAA OSALTANI UUSIUTUVAN ENERGIAN TURVALLISESSA RAKENTAMISESSA.”
Mika Räsänen, myyntipäällikkö, Dimex Oy
RESPONSIBILITY IS DELIVERING ADDED VALUE
At the heart of Dimex's principles is that our operations and products create visible, valuable, responsible and progressive added value for our customers. We don't make clothes for ourselves, but for users who do important work every day. But we understand that our products are also part of the company's choices and image.
Just as our own manufacturing chain must be in tip-top shape at all times – in terms of efficiency, quality and sustainability – our products and services have a significant impact on our customers’ value chain. Every action we take has an impact on our customers’ sustainability programs, and every action we take is reflected there as well.
Therefore, our goal is not to win tenders at any cost, but to stand out in the field as a partner that delivers exceptional added value. The goal is to become our clients' preferred supplier, and this requires gaining trust in all areas of our operations - where the importance of responsibility is growing all the time.